We are open from 12 April 2021 for all treatments
Our online booking system is available and is the quickest and easiest way for you to book a treatment. Following the huge success of our online Zoom consultations during lockdown we will continue to offer this service. It is an ideal way for you to discuss the treatments you are interested in without having to come to the Clinic. This can be booked online or by phone. The charge of £30 is redeemable against any treatment booked within 2 months.
Below are the measures we have in place to operate safely
As a CQC registered Clinic we are obliged to adhere to the most rigorous safety and hygiene procedures.
Everybody on the team understands the importance of this and is committed to taking responsibility for upholding the highest standards and levels of vigilance. This is how we propose to work to maintain our very high standards of hygiene and safety.
The day before your appointment
We will send you an email to ensure there is no risk that you may have been in contact with the virus. Please respond immediately. We cannot admit you without this.
To limit the number of people waiting please arrive at the time of your appointment. If you are too early, you may need to wait outside. We have a door intercom to control this.
When you arrive we will take your temperature with an infra red thermometer and only admit you if it is within a normal range.
One way system
To minimise exposure to other clients we are operating a clockwise one way system around the clinic.
Please limit the personal belongings you bring with you like jewellery, clothing and bags. Do bring your glasses as there is extra paperwork to read and sign.
We cannot allow anybody in the clinic unless they are attending an appointment, making a booking or purchasing products.
Please wear a mask
Please wear a mask until requested to remove it for your treatment. We will have them available should you not have one.
Our team will be wearing personal protective equipment for their safety. It looks daunting but they are the same friendly, caring people underneath and are ready to look after you in the usual way.
Hand sanitiser will be available throughout the clinic. You will be asked to use this as soon as you arrive.
We have limited the seating available to ensure social distancing.
A thorough cleaning protocol is in place which will be undertaken between every client and all touchpoints like door handles regularly throughout the day.
A perspex screen is in place on our front desk so that all transactions can be carried out safely.
The price of peace of mind
Some of our prices have increased. This is for your peace of mind; we have the highest of standards in place and are unable to service our customers at the appropriate level or previous volume without considerable cost to the business.
All members of the team have received extensive training to ensure that all services and transactions are conducted in a safe, hygienic and professional manner.
All staff will be temperature checked on arrival and are obliged to disclose any contact they may have had with the virus. We use the lateral flow tests on a regular basis. Most of the team have had their first vaccine and some their second.
Under constant review
We will be reviewing our working practices ongoing and will make changes as necessary.
COVID-19 has been declared a pandemic. Safety measures are in place to help prevent the spread of this contagious virus. It is important that all clients acknowledge and assume the risk of becoming infected with COVID-19 through undergoing treatments/procedures/surgery and will be asked to consent to treatment in this knowledge.